One of our long-standing clients recently reported intermittent keyboard issues, with several keys no longer responding.
Due to the keyboard being plastic-welded into the palm rest (a common modern laptop design), a simple keyboard replacement wasn’t possible.
Instead, this required a full palm-rest assembly replacement — ensuring everything fit correctly, functioned perfectly, and looked factory-fresh.
✔ Full palm-rest swap completed
✔ Laptop fully tested
✔ Client back up and running without disruption
It’s jobs like these where experience matters — knowing when a “quick fix” simply isn’t an option, and doing the repair properly the first time.
If your laptop is showing signs of wear, unresponsive keys, or hardware issues, we’re happy to help.